support
pebble is small, and so is the team. here is how to reach a person.
this is a draft. placeholder wording so the page exists while the site is being built. it has not been reviewed by anyone, and it is not the final text. the real version replaces it before pebble is in the app stores.
reach a person
write to support@getpebbleapp.com. a person reads it and answers — not a bot, not a ticket queue. it may take a day or two.
what helps
- what you were trying to do, and what happened instead
- the kind of phone you have and roughly when it happened
- the email address you sign in with, so we can find your account
there is no need to send a pebble itself. support does not look at what you send, and we would rather you kept it between the two of you.
your account and your data
to delete your account, or to ask for a copy of what pebble holds about you, write to the same address. the privacy notice says what that covers.